Privacy policy
Who we are
ShiftStep, reachable at support@shiftstep.co.uk.
What we collect
Name, address, email, phone number, order details, and website usage via cookies.
Why we collect it
To fulfil your order, provide customer service, meet our legal administration duties, and — only with your consent — send you marketing.
Who we share it with
Our payment provider, delivery service, webshop platform, and Meta (only after cookie consent).
How long we keep it
Order data is kept for 7 years for tax administration. Marketing data is kept until you unsubscribe.
Your rights
You can request access, correction, deletion, or object to processing. You can also complain to the ICO (ico.org.uk).